About Us

This website contains the following information & products:

  • About us - including trading terms & conditions.
  • About our essential oils & other products.
  • 100% pure & natural essential oils, including absolutes, infused oils, commercial grade oils & 3-5% dilutions.
  • 100% pure, natural vegetable & carrier oils and butters.
  • Packaging including bottles, jars, tubs, lipbalm tubes/pots, pumps, sprays, caps, lids, dripolators, droppers, bags & more!
  • Shampoos, conditioners, moisturisers, cleansers, soaps, insect repellants & massage oils.
  • Specialist cosmetic ingredients & additives, botanicals, clays, preservatives, waxes & lots more.
  • Specialist soapmakers' fragrances, ingredients, mineral micas, cosmetic & natural colours, books, caustics and more.

We will add shipping charges and despatch your order, usually within 2 - 5 working days. If you have chosen another payment option we contact you as soon as possible, once we have calculated delivery costs, and advise the total invoice amount and the order will be despatched, usually within one/two days of payment receipt. You can also visit our showroom in Noosaville ... but please call us to arrange an appointment beforehand.

Shipping
Shipping charges are automatically added to you order, unless you choose pickup.

We don’t like to pay any more than is necessary for delivery of our goods, and we assume that your approach is just the same. But within that context we need to ensure that your interests, and our own, are protected, and that we are compliant with appropriate trade legislation. In short, we wish to provide value for money shipment, at the lowest possible price.  This is programmed into the shipping calculator algorithm on the web site.

When you are considering your shipping preference please take into account these considerations:

  • We require the delivery company , whether it is Australia Post or a courier, for a signature to ensure delivery can be confirmed. If you prefer a different option, eg for the delivery agency to "leave at front door/back door/side door/letter box if no one home..etc" then please advise your requirements in the comments box when you place your order. If you do wish the consignment to be left without a signature, then our liability (for loss) is limited to the point at which the delivery agency has complied with your instructions. Of course if there is damage to your goods then we will do all that is reasonable, and more, to ensure that you are satisfied, and of course will comply with all aspects of the Trade Practices legislation in your location.

 

The Escentials Team

Contact us:
Unit 5, 49 Gateway Drive
Noosaville QLD 4566 Australia

Email: escentialsofaustralia@gmail.com
ABN: 22765784206